Capsule.com bills itself as the pharmacy that comes to you. They deliver your medication to your address quickly after you’ve placed your order. We review the service they provide to find out if it is as good as they claim.
| Domain Details | |
| Date of Registry | 1999-03-10 |
| Country | United States |
| Main Details | |
| Drugstore Name | Capsule |
| Address | |
| Regulatory Approvals | |
| LegitScript | Certified status |
| CIPA | ✖ |
| Other | ✖ |
| Contact Info | |
| Free Number | +1-888-910-1808 |
| Contact Form | ✔ |
| ✖ | |
| Shipping Methods | |
| Standard Mail | ✖ |
| Express Delivery | ✔ |
| Free Shipping | ✔ |
| Payment Options | |
| Card | ✔ |
| E-Check or Personal Check | ✖ |
| American Express, Western Union | ✖ |
Contents
Domain Name Information
We can see that this pharmacy’s domain name has been registered for a long time. The address was registered in 1999 and doesn’t expire until 2025. This suggests that the pharmacy is more likely to be legit since they expect to be around for a long time more.
There is some information about the owner of this domain name in the database. This gives a business name Capsule Corporation with an address in New York. This is the sort of information we would expect to find and makes the pharmacy more likely to be a safe place to purchase meds.
Business Profile
Details we can find on the pharmacy site, show similar information to the domain name records. The site is operated by Capsule Corporation and they do have a dispensing location in New York as well as a few other cities around the United States. They also operate from the following locations:
- Austin
- Boston
- Chicago
- Los Angeles
- The Twin Cities
Regulatory Approvals
While this pharmacy doesn’t display any regulatory seals on their web pages, they are regulated. They have been certified by LegitScript showing that they meet high standards for safety, legality, and transparency.
Treatments Provided
The store is selling prescription meds to people living in the cities they are located and close by. You can order any medications that you have prescriptions for from this pharmacy operation.
Since all the meds are dispensed from pharmacy locations in the United States, you can be sure that they will be safe.
Prescription Requirements
Capsule will work with your doctor to make sure they get a valid prescription for the meds you want to order. This will mean your doctor will send your prescription directly to the pharmacy, or they will get refills prescriptions transferred from your old drugstore.
Capsule App
The pharmacy has their own app to allow ordering from the store easier. The app is available on Apple devices only, however, though it has very positive feedback from users. They have a 4.9 rating out of 5 from more than 5,500 users.
The app lets you manage your prescriptions, send refills, and get your meds delivered to your door on the same day.
Payment Methods
This pharmacy accepts most insurance plans as well as major credit cards for copays. Their pharmacy site is secure so that your personal information is kept safe when you enter it on the store.
Shipping
Delivery is free from this pharmacy. They hand-deliver your medications in the cities that they operate. The bicycle couriers that they use to deliver meds have had rigorous background checks and sufficient training to make sure your privacy is maintained.
The benefit of this system is that you can get free and same-day prescription deliveries to your address.
Capsule.com Reviews
There are some Capsule.com reviews on their site from happy customers. These testimonials include the name and a photograph of the person. While this might seem reassuring, it does indicate that these aren’t necessarily normal customer comments.
Normally, you might get a customer name, but you’re not asked to upload a photograph when leaving feedback. Plus, since these comments are on their own site, they can delete any they don’t like.
When we find customer feedback on independent sites, things aren’t quite as one-sided. There is feedback on Facebook as well as Yelp, and quite a few customers aren’t happy.
Though most of the feedback is very positive this pharmacy isn’t completely without its problems. Some customers report noticing the pharmacy increasing their prices deceptively, and other people have had difficulties with delayed deliveries.
Conclusion
This pharmacy is doing a lot of things correctly though they aren’t without their issues. Customer feedback shows that the store does have some problems with the service they provide.
This pharmacy only sells meds to people who are located near one of their are stores, however. So if you aren’t located near to one of those operations, this pharmacy isn’t going to be for you.
