CostcoPharmacy.ca is a store which claims to be committed to giving their customers a convenient and cost-effective prescription service. They allow you to order and refill your prescriptions through their website, 24 hours a day. We take a look at what this pharmacy is offering to find the answer to the question of whether you should consider them for your next medicine order or not.
| Domain Details | |
| Date of Registry | 2012-12-14 |
| Country | Canada |
| Main Details | |
| Drugstore Name | Costco |
| Address | |
| Regulatory Approvals | |
| LegitScript | Legitimate status |
| CIPA | ✔ |
| Other | ✔ |
| Contact Info | |
| Free Number | +1-888-426-7826 |
| Contact Form | ✔ |
| service@costco.ca | |
| Shipping Methods | |
| Standard Mail | ✔ |
| Express Delivery | ✔ |
| Free Shipping | ✔ |
| Payment Options | |
| Card | ✔ |
| E-Check or Personal Check | ✖ |
| American Express, Western Union | ✖ |
Contents
Domain Name Information
The domain information tells us that this address was created in 2012. This is more recent than may have been expected for this business, previously they will have operated through their main .com address.
There is also information about the organization which registered the domain. It tells us that the domain is owned by “Costco Wholesale Canada Limited” with an address in Ottawa, Ontario, Canada. This is the sort of information that we would be expecting to find for this site, so this indicates a more legit pharmacy.
Business Profile
Costco is an American multinational which operates over 700 stores in 13 countries. The majority of these are in the US with 100 in Canada. They operate through a membership system and they have nearly 100 million members.
Costco has been around since 1983 and achieved revenues of $145.6 billion in 2018 with nearly 250 thousand employees. This is clearly a legit business which should offer a reliable pharmacy service.
Regulatory Approvals
Safe pharmacies should have regulatory approvals from government or other regulatory associations. They don’t display any seals on their site to indicate that they are working within the law, however.
Each Canadian province has its own regulatory organization for pharmacies. When checking for the province of Ontario with the Ontario College of Pharmacists, we can see that Costco has 36 stores which are entitled to operate. Looking at one of these entries shows that the owner is named as CWC Pharmacies, which presumably stands for Costco Wholesale Canada.
This correct accreditation for Ontario is repeated for other provinces in Canada. This shows that the pharmacy is operating in accordance with the laws that they need to be following.
Medicines Available
The pharmacy offers customers a wide range of drug choices. They provide a lot of information about particular meds on the product pages so that customers can learn about any possible side effects of taking the pills.
With this pharmacy being part of a large and reputable business it would be expected that the drugs they are selling have come from the best sources. This should mean that any pills bought from the store are going to be safe and of the highest quality.
They don’t provide information about their prices without joining their site, however. This may suggest that the prices are higher than some other online sources.
Payment Options
The pharmacy’s pages are secure and they allow you to pay using either Visa or Mastercard.
Shipping
Home delivery is offered in most Canadian provinces and is free. A signature is required for prescription orders upon delivery and you should receive your order in 3 to 5 days. They provide a shipping number so that you can track your delivery through Canada Post. Expedited delivery is also offered at an additional cost.
CostcoPharmacy.ca Reviews
Despite this pharmacy being part of a large and well-known business, customer feedback isn’t great. It is fairly difficult to find testimonials relating directly to the drugstore, but what CostcoPharmacy.ca reviews we do find aren’t positive.
You may be able to argue that because this store is a larger business that they will attract more negative feedback. While this could be true, it isn’t good to find such a negative response. The overall feedback score on the Trustpilot site is only 1.5 out of five, though this is for the whole Costco Canada business, not just the pharmacy.
Conclusion
While it is clear that this pharmacy is backed by a large multinational with a successful history of operation behind it, not everything is perfect. The customer feedback will put some people off-putting their trust in the pharmacy services. Besides that, they have the correct regulation in place, require a prescription for meds and offer a lot of information to patients.
Possible alternatives
