DoctorAlexa.com is an online doctor consultation service offering low upfront costs. The pharmacy offers a telemedicine service for many conditions and access to testing if needed. We look at the service provided by this store to try and find out if the claims they make are actually as good as they sound.
| Domain Details | |
| Date of Registry | 2017-12-15 |
| Country | United States |
| Main Details | |
| Drugstore Name | Dr Alexa |
| Address | |
| Regulatory Approvals | |
| LegitScript | Certified status |
| CIPA | ✖ |
| Other | ✖ |
| Contact Info | |
| Free Number | +1-469-498-6868 |
| Contact Form | ✔ |
| ✔ | |
| Shipping Methods | |
| Standard Mail | ✖ |
| Express Delivery | ✖ |
| Free Shipping | ✖ |
| Payment Options | |
| Card | ✔ |
| E-Check or Personal Check | ✖ |
| American Express, Western Union | ✖ |
Contents
Domain Name Information
Running a check on the domain name details for this pharmacy shows that they have been online since 2017. This isn’t all that long, but it is longer than many pharmacies that are not legit.
There are some details in the database about who owns this pharmacy, and it gives the business name RapidFire Healthcare LLC. They also have an address in Dallas, Texas which seems legit.
Business Profile
The pharmacy does give an address in Denton, Texas where they are based. This isn’t the same address that was found in the domain name database, but it is fairly close by.
When we check this address is appears to be the location of some offices, though we can’t confirm for certain that this is where they are operating from.
Regulatory Approval
The pharmacy does display a seal for LegitScript showing that they have regulatory approval. Clicking on this link does indeed confirm that they are approved. They are part of LegitScript’s certification program showing that they are regularly monitored and operating legally and safely.
This should provide reassurance for customers who might otherwise be concerned about the treatments being offered through the store.
Treatments Offered
The pharmacy offers a doctor consultation and lab testing facilities to treat a range of conditions, including:
- Infections
- Acne
- STDs
- Anxiety
- Men’s health
The consultation process involves filling out a medical questionnaire which will be reviewed by a doctor within 2 hours.
You may then be contacted by the doctor with more questions to better treat your condition. If you are suitable for a treatment, a prescription will be written and sent to your selected pharmacy.
If the doctor isn’t able to treat you or if you are not suitable for the medication you think you require, they will issue a refund to you.
Some of the treatments offered by this pharmacy require lab tests. If this is the case with the treatment you are looking for, you will be required to visit a local facility so that they can draw blood for the test.
Payment Methods
The consultation service on this pharmacy offers you upfront costs for many of the tests they offer. You can pay through major credit cards or have your insurance cover the cost. The pharmacy’s site and system appear to be secure, so you don’t have to worry about your payment details or personal information going missing.
Shipping
Shipping will depend on the pharmacy that dispenses your medication. This might mean that delivery isn’t an option and you have to travel to the pharmacy to collect the drugs. Most of the time, however, a pharmacy will be available that can mail your prescription to you.
DoctorAlexa.com Reviews
The pharmacy does have a page of Google customer reviews on their site. These DoctorAlexa.com reviews show that most people who use the pharmacy are very happy with the service they have experienced.
Since these reviews are on their own site, however, it might be possible for the pharmacy to remove negative comments they don’t like. Despite this, the first comment we see isn’t all that positive, suggesting that this isn’t a practice that this store indulges in.
Looking to other sites like Trustpilot shows that most people have experienced good service from this pharmacy. There are people who have experienced problems with the pharmacy, of course, like slow customer service and the prescriptions only lasting for a month with a new payment due. But overall, almost everyone is happy.
Conclusion
Most of the things that this drugstore does seem to be very good. They appear to have clear pricing on the medical conditions they will consult for and allow our customers to get tested for many different conditions.
They have accreditation and seem to be doing things correctly, but they aren’t perfect. Prescriptions only seem to be monthly, requiring another consultation if you need to continue with treatment.
