Reviews – Satisfied Customers

common view is a pharmacy that offers to help you skip the doctor’s waiting room. They allow you to connect with Canadian doctors when you need it, but is this a pharmacy you should consider? We look at what they offer.

Domain Details
Date of Registry2015-08-08
Main Details
Drugstore NameMaple
Regulatory Approvals
LegitScriptNot in the database
Contact Info
Free Number
Contact Form
Shipping Methods
Standard Mail
Express Delivery
Free Shipping
Payment Options
E-Check or Personal Check
American Express, Western Union

Domain Name Information

A check on the domain name shows that they have been online since 2015. While this is longer than many pharmacies we look at, it certainly isn’t the oldest we’ve seen, but it does suggest that the pharmacy is more likely to be legit.

registered in 2015

The records for this pharmacy also show who has registered it. This gives the name Maple Corporation with an address in Toronto, Ontario, Canada.

Business Profile

Business address details are difficult to find on the website, but they are there. This business information matches up to the details found in the domain name database, increasing the likelihood that this pharmacy is safe.


When we check this Toronto address, we find an office building, but there isn’t any signage to indicate that this is where the pharmacy is operated from.


Regulatory Approval

The pharmacy does not display any accreditation on their site, however, there is a good reason for this. The website partners with other health care providers where you will be able to collect your prescription or receive it in the mail.

While this isn’t exactly the level of clear transparency we would like to see, it is understandable.

Treatments Provided

The service provided by Maple includes a doctor consultation covering many common conditions. Treatments offered include the following:

different categories
  • Dermatology
  • Allergies
  • Acne treatments
  • Endocrinology
  • Men’s health

All of the medicines are either dispatched to you from a Canadian pharmacy or you can choose the drugstore nearest to you. This pharmacy is only for Canadian customers, and they work with pharmacy stores and doctors all across Canada.

How Treatment Works

Your first step to getting the treatment you need is to describe the symptoms you have. This will then be reviewed by the doctor or nurse practitioner. You will then be connected to the healthcare professional for your consultation. This is normally done via text, but video and audio chats may also be required.

doctor consultation

The doctor or nurse practitioner will diagnose your condition and provide a prescription where appropriate. This prescription can then be sent to your local pharmacy, or they will deliver it to your door.

Consultations to see a Canadian licensed doctor start at $49 CAD for each visit. If you expect to require a lot of visits for you and your family, they offer a membership that costs $360 a year. This provides you with 30 visits with a general practitioner.

Payment Methods

Depending on where you live in Canada, you might be covered through the health benefits plan partly or fully. Otherwise, you can pay through the following options:

  • Major credit cards
  • American Express
  • Apple Pay
  • Google Pay

The pharmacy site is secure, and you have to register and sign in to an account when you require treatment.


If you choose the option of having your meds dispatched directly to you, instead of collecting your meds from your local pharmacy, there is no additional cost for delivery. They don’t give details of how long delivery takes, but it is only likely to be a few days. Reviews

The pharmacy boasts over 200,000 5 star reviews. Some of these testimonials are on Google Play and Apple’s App Store, while others are on Trustpilot.

positive feedback

Such a large amount of customer feedback shows that this pharmacy is both legit and safe, with a successful record of serving its customers.

Customers report being particularly happy with the speed of service, many reporting getting their prescription in just 10 minutes. Other people talk of how straightforward and simple the service was, without any problems during the consultation.


This doctor consultation service and pharmacy seem to have a lot of very happy customers. They offer a fast and efficient service to Canadian patients, with a choice of where your meds are dispensed.

The pharmacy could do with being a little more transparent, offering more assurance to patients that they are correctly accredited. Despite this, this pharmacy might be worth considering.

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2 thoughts on “ Reviews – Satisfied Customers”

    • I’m sorry to hear that you had a negative experience with this service. Could you please provide more details about the website and what it promised but didn’t deliver? This will help me better understand your situation.


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