Reviews – Basic Problems is a store that claims “Your health is our world,” but when we look at what they are offering, we find many problems. While they claim to be a US pharmacy, we doubt this is even true. If you are considering buying from them, don’t before you read our findings.

Domain Details
Date of Registry2017-09-19
CountryTurks and Caicos Islands
Main Details
Drugstore NameOnline DrugPharmacy
Regulatory Approvals
LegitScriptRogue status
Contact Info
Free Number+1-844-443-3220
Contact Form
Shipping Methods
Standard Mail
Express Delivery
Free Shipping
Payment Options
E-Check or Personal Check
American Express, Western Union

Domain Name Information

Older pharmacies are more likely to be reliable and this store has been online since 2017. While this might be longer than a lot of stores we review, it isn’t all that long, and this could suggest they are more at risk of being a scam.

registered in 2017

They are also using a privacy service to hide their contact details. Though, by itself, this isn’t an issue. But we do find many scam pharmacies use a service like this as they don’t want anyone to know who they are.

Business Profile

When we look on the pharmacy site, our concerns are not lessened. They don’t provide a contact address or even indicate which country they are operating from.

These issues are often found with scam stores and increase the risks to customers. This all means that we don’t know who is operating the business, and buying medical supplies from an anonymous entity isn’t a great plan.

Regulatory Approvals

The website doesn’t display any regulatory seals. This is probably because they don’t have any accreditation to ensure they are operating to higher standards.


They do claim to be a licensed pharmacy, though without stating who has licensed them. This is likely because this is really a lie, designed to try to convince customers to place orders on the site.

LegitScript has found problems with this pharmacy as well. They give the business their lowest rating of a rogue organization that you shouldn’t trust.

Pills Available

The store is providing a reasonable range of generic tablets to its customers. The main categories on the site include:

  • Men’s health
  • Women’s health
  • Diabetes
  • Eye care
  • Herbals

While the store does give the name of the manufacturer of the pills they sell, we don’t know where the drugs are dispensed. All of the medications appear to be from Indian manufacturers, though we can’t be certain that these details are completely correct.


These doubts about the pills being sold are not a good sign of a reputable drugstore. Not knowing where they are dispensed also means that they might not be handled by qualified pharmacy staff.

These problems mean that the store is more likely to be a scam that will sell you tablets that are wrong in some way.

Broken Store

While the pharmacy might appear to offer many different medications, a lot of things are broken on the site that could make ordering very difficult. Frequently, the error message “We can’t find products matching the selection” is displayed when searching the site.

broken link

Even when we do find some products, adding them to the basket isn’t working either. A broken pharmacy site like this, even if it is only a temporary problem, isn’t a good indication of a reliable store.

Payment and Shipping

The site does have basic security, and you can likely pay with credit cards. We can’t be sure about the payment options, however, thanks to the broken checkout pages.

When you spend more than $250 with the pharmacy, shipping is free. They have a choice between courier and EMS, but we don’t have any further details due to the broken nature of the store. Reviews

There are some reviews on the independent website Trustpilot. Finding feedback on a website like that is better than any testimonials the store might post to their own pages.

positive and negative

However, though that is positive, not all of the comments left are. One customer reports waiting for 2 months for their delivery and then being told to continue waiting.

There are 3 other comments that are positive, though we can’t be completely sure they are genuine. Two of those comments are saying almost the same thing, which suggests they could be fake.


Looking at what this drugstore is offering its customers, shows there are problems. We don’t know where the owner of the pharmacy is located or even where they are dispensing the pills.

They also don’t make any mention of being regulated, and their website wasn’t even working properly when we visited. Overall, making a purchase with this pharmacy isn’t a good idea.

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