UniversalDrugstore.com Reviews – Going Downhill?

common view

UniversalDrugstore.com tells us that they are a trusted source of pills which are up to 80% less than you are currently paying. They promise excellent customer service and guarantee the lowest prices. Are these promises really genuine? We take a look at this pharmacy to find out.

Domain Details
Date of Registry2002-05-09
Main Details
Drugstore NameUniversal Drugs
Regulatory Approvals
LegitScriptUnapproved Status
Contact Info
Free Number+1-866-456-2456
Contact Form
Shipping Methods
Standard Mail
Express Delivery
Free Shipping
Payment Options
E-Check or Personal Check
American Express, Western Union

Domain Name Information

Information found in the domain records for this pharmacy tell us that their address has been registered for a long time.

registered for a long time

Longer registrations, like this, normally suggest that the drugstore is going to be more of a legit business.

This business has chosen to use a privacy service to hide their real contact information. This doesn’t fill us with trust as this is a factor frequently found with scam online pharmacies.

Business Contact Details

They do provide a contact address for this business on their pages. The pharmacy gives their address as being in Toronto, Canada.

canadian mail box

They say that returns aren’t accepted through this address and the reason for this becomes apparent when we check the address. It is actually the location of a UPS store, the suite number they give is actually a mailbox and not offices.

They don’t provide any other address on the site or give their business name, a lack of transparency we don’t like to find.

Regulatory Approvals

They use a seal on their store from CIPA. The Canadian International Pharmacy Association is perhaps the best-known organization for providing some regulation to Canadian pharmacies. A check on this membership confirms they are still current members of the organization.

a valid member

This membership should ensure that the pharmacy operates safely. With policies in place to make sure customers information is securely held and that the drugs are dispensed from licensed pharmacies.

status: unapproved

When we look at the findings of LegitScript we can see that the drugstore is given the unapproved rating. This means they do not meet the standards which LegitScript considers to be necessary, though it isn’t the lowest rating that they could have received.

Products Sold

This store not only sells over the counter and prescription meds as you would expect, but they also sell pet medication too. They provide access to brand pills along with the cheaper generic versions. They offer a large range of products within their store.

a wide range of drugs

Since this online pharmacy seems to indicate that it is a Canadian pharmacy, you may be surprised to find out that many of the drugs sold on this store actually come from other countries. They work with pharmacies and fulfillment centers in other countries to get cheaper drug prices for their customers.

Drugs are dispatched from Turkey, India, Vanuatu, the UK as well as Canada. While they do tell you where the pills are going to be dispatched from before you order, this still presents a possible problem. With pills being sourced from all over the world the risk of fake and counterfeit meds entering the supply chain are going to be increased.

Payment and Shipping

The site is secured with a valid SSL certificate which means shopping on this store should keep your financial information out of the hands of criminals. Payment is taken using:

  • Credit cards
  • International money and postal orders
  • Check
  • E-check

Shipping will cost $7 to any location in the US on orders under the value of $100. If you have spent more than that shipping is free. Outside of the US, they charge $19.95 per order.

UniversalDrugstore.com Reviews

Customer testimonials can often show up problems with pharmacies which would otherwise remain hidden. When looking for UniversalDrugstore.com reviews we are able to find them on a couple of sites.

On the MyWot site, there are comments from some mostly happy customers. These comments are, however, from a while ago, dating back to 2010.

positive feedback

Testimonials on the Better Business Bureau site shows that the store may have had some issues with customer service recently, with the newest posts from very unhappy customers.

a problem with the order

This could indicate the service provided by this drugstore has taken a turn for the worst over time.


This online pharmacy is operating in accordance with some regulation and they have been in business for a very long time which shows that they are less likely to be a scam.

The use of dispensing pharmacies from around the world to fulfill orders is a potential concern and it seems that customer feedback has been getting worse in recent times.

Possible alternatives

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