BrightSide.com is a pharmacy offering evidence-based therapy and precision medication. The service caters to people suffering from mental health concerns, providing support to create better outcomes. We take a look at the service they offer customers to try to find how well it works.
|Date of Registry
|E-Check or Personal Check
|American Express, Western Union
Domain Name Information
The domain information reveals that this pharmacy has been registered since 1996. This is good since any pharmacy that has been in business for such a long time is almost certainly legit.
Information about the business is included in the records and tells us that they are located in Oakland, California. The business name Brightside Health is also offered, and these details appear as we would expect for a pharmacy like this.
Business Contact Details
While the business isn’t too upfront about where they are operating from, some details can be found on their site if you look hard enough. These details show that the pharmacy is operating from San Francisco, California. Checking this shows offices without confirming the pharmacy is based there, however.
The store shows a LegitScript seal on their website. Running a check on this information shows that they are certified by the organization as claimed.
This approval indicates that the store is operating within the rules in the USA, and should mean the service is safe for its customers.
This pharmacy offers therapy services and medication treatments for mental health issues. They allow their customers to connect to a licensed therapist who specializes in their mental health concerns. Conditions treated include:
- Panic disorders
- Social anxiety disorder
Care is offered by first answering questions so that the patient’s condition can be established. A care provider will be assigned, and a plan will be created to treat the patient. If medication is required, that will be prescribed at that point.
The patient can then attend appointments through their app and on their website. They can also message their therapist when they need to, and practice tasks to improve their progress.
Charges for the service seem fairly high given they provide virtual therapy. Therapy costs $299 per month, and when you add medication, this cost comes to $349 per month. Medication-only plans cost $95 per month plus a copay if you have health insurance.
Despite the treatment costs, which might not seem too bad compared to visiting a traditional therapist, they also promise great results. To prove that they have provided life-changing results for some of their customers, they display graphs and statistics.
These details show that the business works well and produces better outcomes when compared to traditional healthcare services.
These details certainly give the impression that they are doing a lot of good for their customers. There is no reason to suspect that the claims they are making aren’t as they appear.
Payment and Shipping
The store is secure, and they take their subscription payments on the same day each month. Payment can be made through insurance and major credit cards.
Medication will be delivered to your door each month as part of the subscription charges.
The store is collecting Brightside.com reviews on its own site. They have over 2,000 reviews with an overall rating of 4.5 stars. This customer feedback looks really good, and we have no reason to think it isn’t genuine.
While 2,000 mostly positive comments are impressive, we can’t be sure that every comment makes it to the site. Since this isn’t an independent source, it is possible that negative comments are not published.
There are also feedback comments on independent sites like BBB and Reviews.io where comments seem to reflect the same sentiment. Though on the Better Business Bureau page they only have complaints, and the site is given a rating of “F” which isn’t good.
This store is providing a service to cater to patients suffering from mental health problems. They have accreditation, appear to be providing better results ahead of traditional methods, and have a lot of positive feedback.
While they do have good feedback, there are some unhappy customers. Also, this is an expensive service that might not be entirely covered by insurance.