SuperPill.com is a pharmacy that promises men’s health drugs delivered quickly and discreetly to customers. They say a US licensed doctor will review your order before your meds are dispensed by a US certified pharmacy. But can you really trust this pharmacy, and should they be the store you choose for your medical order?
|Date of Registry||2000-01-16|
|E-Check or Personal Check||✖|
|American Express, Western Union||✔|
Domain Name Information
This pharmacy’s domain has been registered since the year 2000. However, it hasn’t necessarily been owned by the pharmacy since then. Checking further, it appears that this pharmacy began online in 2018.
There is some information about who owns the store in the database. This gives us the business name Super Pill Health Inc. and an address in Van Nuys, California. These details appear to look as we would expect a genuine business to have and makes them seem more legit.
Business Contact Details
The pharmacy gives us an address in Burbank, California where they are based. This is a different address from the one found in the domain name records.
When we look at this address, we find a business called Vast Home Health operating there. While this might appear to be a similar business to this pharmacy, it is actually a care provider agency and not a business that dispenses meds.
It might still be possible that the pharmacy is operating from this address, though there isn’t any confirmation of this.
The store does appear to have approval from LegitScript. When clicking on the seal we find that they are certified by the association. This means that LegitScript has looked at the pharmacy and has found they have the correct pharmacy regulation to keep their customers safe.
They also display a seal from HIPAA. This is the Health Insurance Portability & Accountability Act and means that customers’ information is kept private, among other requirements. This isn’t something that a scam pharmacy will care about, so this is a good discovery.
The store offers a couple of men’s health treatments to customers. They sell generic versions though their prices could be better.
They don’t mention it on the product pages or anywhere else on the store where the meds are dispensed from. They only say that the pills are sent from the USA. While we don’t doubt this claim based on the other things we have found out about the store, it isn’t a perfect situation.
If you don’t know where the meds are dispensed, there could be more risks. It could be the case that the source of the pills isn’t as reputable as it should be. If this happens, the quality of the meds might suffer.
The medication sold by the store should be high-quality, and everything we’ve read seems to support that. The treatments are sold using a subscription model, meaning they will continue to supply the medication each month until you cancel.
Payment and Shipping
The pharmacy does have the sort of security measures needed to avoid customers’ financial information falling into the wrong hands. They will take payment for their subscriptions through the following:
- Diners Club
- MasterCard & Visa
The store offers free shipping with orders dispatched in 1 or 2 business days. Free shipping is via first class USPS, with delivery in 3 to 5 business days. If you need your meds faster, they offer overnight UPS, costing $27.
The store is using Trustpilot to collect customer feedback. The SuperPill.com reviews on Trustpilot show that most customers are very happy with the service they have received from the store.
They have an overall rating of 4.2 out of 5, and the store replies to all feedback, which is good to see. Though while most customers are pleased, a few are not.
One customer accuses the store of being a scam since they didn’t receive their medication. Reports like this never look good, but things can occasionally go wrong even with the most conscientious companies.
While this pharmacy does seem to be reputable, there are some issues. They do have regulations, happy customers, and express ordering, but there are some concerns.
Many customers won’t like the subscription model they use, and there are some questions about transparency.