eDrugstore.com is a US pharmacy which boasts of having filled over 2.5 million prescriptions. They say that they are the leading safe and secure online supplier of FDA-approved meds. Many pharmacies make similar claims, is this store genuine? Our review of their services finds the answer.
| Domain Details | |
| Date of Registry | 1998-04-01 |
| Country | United States |
| Main Details | |
| Drugstore Name | eDrugstore |
| Address | |
| Regulatory Approvals | |
| LegitScript | Certified Status |
| CIPA | ✖ |
| Other | ✖ |
| Contact Info | |
| Free Number | +1-800-467-5146 |
| Contact Form | ✖ |
| ✖ | |
| Shipping Methods | |
| Standard Mail | ✔ |
| Express Delivery | ✔ |
| Free Shipping | ✖ |
| Payment Options | |
| Card | ✔ |
| E-Check or Personal Check | ✖ |
| American Express, Western Union | ✖ |
Contents
Domain Name Information
We are able to see from the domain records that this pharmacy address was created in 1998.
A long registration such as this, suggests that this is more likely to be a safe and legit drugstore business. If this wasn’t the case they would very likely have closed down long ago.
The information found in the records also reveals that the owner is based in Arizona, USA. It is common to find that a privacy service has been used with less reliable drugstores, so it is good to see that this isn’t the case with this site.
Business Profile
They provide an address for where they operate throughout the pharmacy site. This is a good indication of a legit drugstore. The location is in Arizona which matches with the information found in the domain name records.
When checking this address we find that this is the location of another online pharmacy – AccessRx. However, AccessRx.com has now closed down and it sends you to eDrugstore instead. They provide a message for previous customers of the now-closed pharmacy.
The business behind this store also owned another site as well – ViaMedic – which has also closed, redirecting customers to this site. The business name is a little difficult to find on the site, but it is operated by Secure Medical Inc. which has an A+ rating with the Better Business Bureau.
Regulatory Approvals
They say that operate with US-licensed pharmacies to supply their customers. While they do say that these pharmacies are approved by the NABP’s VIPPS program, as we would expect for a US drugstore, they don’t provide information which allows us to validate this.
They also have a seal on their store from LegitScript. Checking this shows that they are certified by LegitScript as part of their merchant program. This certification means that their VIPPS approval is also genuine since it would have to be validated by LegitScript.
Services Offered
This pharmacy business provides access to a doctor consultation if you don’t already have a prescription. This takes the form of an online questionnaire which is then reviewed by US doctors, if you are approved they will create a new prescription for you and your order will be processed.
They offer a limited range of treatments which include solutions for:
- Hair loss
- Skincare
- Weight loss
- Allergies
- Heartburn
- Men’s health
The pills they sell are sourced from US manufacturers and wholesalers. The meds are dispatched from their pharmacy based somewhere in the US, though they don’t provide exact information on this for some reason.
Payment and Shipping
This pharmacy site is secured with valid certificates and has additional protection through McAfee as well as Norton’s Shopping Guarantee. They allow you to pay using major credit cards or money orders.
Shipping is within the US and US military bases and most orders are processed for dispatch within 24 hours. Delivery is normally within 3 days with a choice between FedEx next day, 2nd day and USPS Priority.
Customer Reviews
To get a better insight into how well an online pharmacy performs it isn’t a bad idea to find out what other customers think. This business is asking its customers to leave reviews for them on Trustpilot. The eDrugstore.com reviews we find there are mostly positive and they have over 2,000.
With so many customer testimonials, it is impossible that they are fake, and with the majority giving them an excellent rating this is really good showing that they are a safe choice.
This comment is typical of those found on this page, but it does highlight one issue with the pharmacy, pricing. While most people seem to be very happy with the service and delivery they experienced with the store, some customers indicate that their prices could be more competitive.
Conclusion
This pharmacy has been operating for a long time, they have correct regulation and good customer feedback. They also seem to have a large number of customers currently ordering from them. There are a few areas where we would like to see some improvements, though, including their pricing and transparency.
Possible alternatives
