Reviews – Unhappy Customers

main page is a pharmacy that specializes in treatments for women. They say that they offer health care that feels like self-care with competitively priced products. We take a look at what this drugstore has to offer customers, and whether buying from them would be a good decision.

Domain Details
Date of Registry2016-03-10
CountryUnited States
Main Details
Drugstore NameHers
Regulatory Approvals
LegitScriptCertified status
Contact Info
Free Number
Contact Form
Shipping Methods
Standard Mail
Express Delivery
Free Shipping
Payment Options
E-Check or Personal Check
American Express, Western Union

Domain Name Information

Details in the domain name database show that this pharmacy has been registered since 2017. This isn’t too long and could indicate problems, however.

registered in 2016

Normally anyone who registers a domain name needs to give their contact information, though this information is not available for this pharmacy. Though this isn’t perfect, it doesn’t necessarily mean there is a problem with this store, as domain privacy is sometimes included when you purchase a website address.

Business Profile

This pharmacy is operated by Him & Hers Health, Inc. They also give an address in San Francisco, California, though it is difficult to find on the website.

American address

When we check the address they provide, we find it is for a UPS store. Obviously, this is not where their business operates from, but they don’t provide real information. This is not a great thing to discover and makes them look less safe.

ups store

Regulatory Approval

The pharmacy doesn’t provide much information to show they are regulated. They do say that they follow HIPAA rules to protect customer data where applicable.


When we check LegitScript, we see that they are considered certified. This is a good sign that they are a legit pharmacy that is doing things correctly to protect their customers.

Treatments on Sale

As the name of the pharmacy suggests, the pharmacy sells treatments for women. This includes:

treatment for women
  • Anxiety
  • Hair care
  • Depression
  • Birth control

The website uses other pharmacies to dispense meds, however, they don’t say who or where these drugstores are. You can also choose your own dispensing pharmacy if you wish. We expect these pharmacies are located inside the United States, but there isn’t much information to confirm this.

The pharmacy also sells many of its treatments via subscription. This way of purchasing pills isn’t going to suit everyone and could also increase costs.

Prices on the site are not easy to access for most of the treatment options, so it is difficult to compare costs. For the prices we can see, they seem quite high.


When you decide you want to make a purchase from this pharmacy, you need to create a medical profile on the site. This involves answering some questions about your health, your medical history, and your lifestyle. You also need to tell them about your current symptoms that you are looking for treatment for.

With this completed, they can connect you to a medical provider. You will need some form of a government-issued ID and a credit card to confirm your identity. They say that they protect these important details through encryption on their platform.

The healthcare provider will be located in your state and will diagnose the best treatment for you. If the medical provider believes you are right for the treatment available from the pharmacy, they will write a prescription and the meds shipped to you.

Payment and Shipping

They seem to accept payments through major credit cards, and they do not accept insurance coverage plans. Their website is secure with a valid SSL certificate.

Shipping from this pharmacy is free, though not much else is said about delivery. They do use discreet packaging but don’t give an idea of delivery times. Reviews

There is some feedback for this pharmacy on Trustpilot. However, the reviews found there aren’t exactly great.

positive and negative

The pharmacy has 19 customer comments, with 79% of them only giving the pharmacy one or two stars. While the rest of the feedback is five-star ratings, this isn’t a good sign of a business that is performing well for its customers.


Though it certainly seems this pharmacy is legit and operates in a safe manner, the customer feedback shows that there are some issues. Despite having healthcare consultations, there are concerns by some customers that this isn’t providing the care expected.

The pharmacy could also do with being more transparent and addressing customers’ complaints more thoroughly to provide a better service.

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